Is Toluna Surveys A Scam? This Review Will Reveal All

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Thanks for checking out my Toluna Surveys Review.

Today I will be taking a look at this survey platform to find out whether it is a scam or if it is a legit platform where you can earn rewards for taking surveys.

Introduction To Toluna Surveys

Toluna is owned by Toluna Group Ltd- based in Dallas Texas, and it was founded in 2000. The company boasts of 2.5 million active members Worldwide.

Toluna isn’t a scam, it is a legit platform, however let’s find out a little bit more about this survey site to find out if it’s worth your time.

I have rated Toluna out of 5 on  3 important categories;

Customer Reviews

Score 2/5

This is based upon reviews by users on the web. A great place to check out recent reviews of survey sites is

There is quite a mix of positive and negative reviews about Toluna.

One of the most complained about things is that your points expire after 12 months. I must admit, this is quite a frustrating feature that some survey sites include within their rules.

It is a bit unfair that you should lose points that have already been earned. The only thing you can do to ensure you don’t lose points is keep a close check on when you earned the points to ensure they don’t expire.

The other complaints were focused upon not qualifying for surveys,  however this is probably the most complained about thing on all survey sites.

Redemption Amount

Score 2/5

This is fairly high at $20, so it scores quite low. There are some survey sites that allow you to redeem as low as $1, and some allow you to redeem as soon as you have earned the points.

Length of time in business

Score 4/5

Toluna scores highly here as the company was founded back in 2000. They must be doing something right to have been around for so long, despite the complaints.

Features of Toluna Surveys

Toluna is a website that pays you money for doing various things such as;

  • Online Surveys
  • Product Testing
  • Mobile Surveys
  • Webcam Surveys
  • Referring people to the site

It pays you in the following ways;

  • Cash via PayPal
  • Merchandise
  • Donations to Charities
  • You can also get paid in gift cards that include the following companies..ITunes, Starbucks, Walmart, Amazon and others.

Toluna Surveys is completely free to join. You are paid in points that convert to cash. 3000 points is worth $1.

The minimum amount of points you must have before you can get paid is 60,000 points ($20).

The amount you get paid for each survey depends upon the length and complexity of the survey you are completing.

The points you earn at Toluna are approximately 1000-5000 per survey. You also get awarded 500 points for each person that you refer.

There are also awards paid to members who are active on Toluna’s social networks.

Remember to keep a check on your points, and when you earned them. because they will expire if you are not an active member for a period of 6 months.

There is a monthly sweepstake each month for those that are members, so you are in with a slim chance of winning up to $2500.

An additional entry can be made in exchange for 500 points.

Have a look at Toluna’s Corporate video below.


  • Free to join.
  • You get instant payment when you request a payout, unlike some survey sites who can take a number of weeks to pay you.
  • A mobile app allowing you to complete surveys whilst on the go.
  • There is a forum, something which every good survey site should have.


  • You aren’t told how many points can be earned for every survey that you qualify for.
  • You may be half way through a survey to be then told that you don’t qualify. This is a frequent complaint made by members of survey sites.
  • The points you have earned expire after 12 months if they haven’t been cashed out,
  • Like on all survey sites, the pay isn’t going to be great. Remember, as a member of a survey site like this one, you are not employed by them, you are a contractor. This means that you are not guaranteed to make minimum wage.


My verdict is that this survey company is legit.

Toluna is a legit company as it does pay you for your opinion through their surveys.

The money you are likely to earn however is only going to be a small side income for you.

If however you spend a lot of your time browsing the Internet anyway then you may decide that you may as well be completing surveys and earning a side income at Toluna.

I don’t  recommend or not recommend joining a survey site to make money. I think it is really down to your own circumstances and what fits into your lifestyle.

Maybe you have a full time job and can spare an hour or two a day, or if you are a student with a bit of time to kill.

A flexible job like this may come in handy to help save some money to maybe buy something you want.

It is also worth mentioning that if you do decide to complete surveys online, you join a number of them to ensure you always have surveys to complete when you want them.

If you want to build the income up a bit there may not always be a survey available for you if you only work with one site.

I hope you enjoyed reading my review of Toluna.

If you have any questions or want to discuss anything related to this review, or if you have had any experience of working with Toluna, please leave a comment below and I will be very happy to help.


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Click Here to Leave a Comment Below

Josh - July 16, 2016

Hi! great review! I’m also interested in joining online surveys and currently looking for the legit ones. I find your website very helpful to my questions, but I’m actually looking for a review about a site called Have you heard about this? Is this legit? I want to have an idea of this site before I join and I’m hoping you can give some info about this. Thanks!

Ray-Admin - July 16, 2016

Hi Josh, I’m glad you found my review of interest.
iglobalsurveys isnt a company that I am familiar with. I haven’t been able to find any user reviews online, and they don’t have much of a social media following either. For that reason I can’t offer you any kind of opinion of them.
I have however reviewed a number of other survey sites here on my website if you want to take a look at those.
Thanks for your comment.

Kim - September 6, 2016

Hi Ray, as you said they must be doing something right for being in business for 16 years.
Or maybe there are a lot of people out there that have nothing better to do than to look at ads or whatever and then answer a bunch of questions. (To each his own)
What I have seen in the past and tried for myself you would have to spend a lot of time each day just to make a little bit of money.
I would think that someone could put their time to better use and make far more money like building a website like you mentioned, though it would take a little more thinking to do, whereas doing surveys doesn’t take to much thought.
But if surveys are your thing then this one sounds just as good as others that I have seen.
Great article,

Ray-Admin - September 6, 2016

Hi Kim,
I agree it’s each to their own. Survey sites are enjoyed by some, and earn a bit of cash too.
It may also suit some peoples lifestyle. I do try to recommend to my readers however that there is a better way. Having your own website is a better and potentially much more lucrative option.
Thanks for dropping by Kim I appreciate your comments and opinion, best wishes to you.

Jaocb Carrigan - December 22, 2017


My account (of probably 10 years with no issues!) was closed when they said it was flagged because of an inaccuracy, they would keep all of my points, and would not provide anymore details.

Ironic, because I had saved up more points than ever before (for Christmas), they cancelled my account just so they don’t have to pay me what I honestly earned. Over 230,000 points! Such a dishonest thing to do. All of my surveys were accurate and honest.

No explanation offered. Because the explanation is you just want to steal the good amount of points I had saved up. Be warned of this dishonest company. At the very least cash out when you have the minimum, don’t try to save points- that is the perfect time for them to “flag” your account. Nothing more than stealing.

Also, their payments have went from a couple of days to clear to nearly a month. I imagine they are hurting financially and have turned to “flagging” large accounts with no explanation to avoid paying earnings.

Ray-Admin - December 23, 2017

Hi Jacob,
Thanks for sharing your experience of Toluna Surveys with us. Unfortunately it is a common experience for many people who use survey sites,to either lose their points or have their account suspended without having been given an explanation as to why.
This is one reason why Survey Sites can’t really be relied upon as a consistent source of income.
From what you have said it sounds very unfair of them to not at least provide you with an explanation, given that you have been a longstanding and loyal member with the site for 10 years.
I hope you manage to get this resolved because as anyone who has used survey sites knows, it isn’t easy building up substantial points, and it is very time consuming.
Let me know if Toluna respond to you.
I really appreciate your feedback.

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